ITIL 4 Specialist: Drive Stakeholder Value

This module covers all forms of engagement and interaction between service providers and their customers, users, suppliers and partners. It empowers candidates and organisations to deliver exceptional value by focusing on the conversion of demand into tangible benefits through IT-enabled services. By facilitating effective stakeholder management, digital professionals are better able to target stakeholders with the right service offerings and value propositions, distinguishing themselves and their organisations within a competitive and demanding environment.